At Blue Ocean Magnesium, your privacy matters. This Policy explains how we collect, use, and protect your personal data in line with UK GDPR, EU GDPR, CCPA/CPRA (California), and other international data protection laws.

1. Information We Collect

We may collect:

Personal Data: Name, email, billing/shipping address, phone number.

Payment Data: Processed securely by third parties; we do not store card details.

Technical Data: IP address, cookies, browser type, device information.

Communication Data: Customer service enquiries, reviews, and feedback.

2. How We Use Your Data

We use data to:

Process and deliver orders.

Provide customer support.

Improve our services and website.

Send marketing emails (only with your consent; you can opt out anytime).

Comply with legal obligations.

3. Legal Basis for Processing (UK/EU)

We rely on:

Contractual necessity (to process your order).

Legal obligations (tax, fraud prevention).

Legitimate interests (to improve services).

Consent (marketing communications, cookies).

4. Sharing of Data

We share your data only with trusted third parties:

Payment processors (for secure transactions).

Shipping and logistics providers.

IT, analytics, and hosting providers.

Regulators or authorities when required by law.

We never sell your personal data.

5. International Data Transfers

As a global business, your data may be processed outside your country of residence. We ensure appropriate safeguards (e.g., Standard Contractual Clauses for EU/UK transfers).

6. Data Retention

We retain personal data only as long as needed for the purposes collected, or as required by law.

7. Your Rights

UK/EU Residents: You have rights of access, rectification, erasure, restriction, portability, and objection under GDPR.

US Residents (California): You have the right to:

Know what personal data we collect and how we use it.

Request deletion of your personal data.

Opt out of sale or sharing of personal data (we do not sell data).

Exercise non-discrimination for exercising privacy rights.

Requests can be made via [Insert Contact Email].

8. Cookies

We use cookies for site functionality, analytics, and personalisation. You can manage preferences via browser settings or our cookie banner.

9. Data Security

We use technical and organisational measures to protect your data against unauthorised access or misuse.

10. Children’s Privacy

We do not knowingly collect data from children under 16. If we become aware, we will delete such data immediately.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new “last updated” date.

12. Contact Us

If you have questions about this Policy or your data rights, please contact:
Email: [email protected]
Address: Theale, Reading, England, RG7 5FH